Understanding status of your application or request

Once you apply to join the Medi-Cal Managed Care (Medi-Cal) network — or submit a request to add a provider to your existing Medi-Cal group contract — the Availity Essentials* platform can provide an application status every step of the review process.

If you have not already done so, submit your application to enroll with the Department of Health Care Services Provider Portal (PAVE) at https://pave.dhcs.ca.gov/sso/login.do prior to applying with Anthem Blue Cross (Anthem). It is important that you have enrolled, or are in the process of enrolling, with DHCS before the next steps. Once you have enrolled, there are two easy steps to find out the status of your request:

• Sign into Availity Essentials to view My Dashboard at the top of the screen. This is where you will track your submission.
• Availity Essentials assigns an application ID once you apply or submit a request via the Digital Enrollment Process. You will need this ID to check the status of your application.

If you have questions outside of the application/request status, please use the following contacts:

• For new solo provider, new physician group, or adding to your existing Medi-Cal group, email: CAPhysicianApp@anthem.com.
• For new behavioral health or applied behavior analysis with Medi-Cal solo or group, email: bhmedi-calcontracting@anthem.com.
• For new Medi-Cal physician solo or group, email: SSB_Contract_Requests@anthem.com.