California
Provider Communications

Provider Spotlight

Jun 2, 2020

Webinar: How to Leverage Telehealth to Care for Behavioral Health Patients during COVID-19 and Beyond

Attend this free webinar to assist Behavioral Health providers in maximizing the telehealth experience.

May 29, 2020

Anthem Blue Cross Waives Cost Share for COVID-19 Treatment (updated May 29, 2020)

Effective April 1, we expanded coverage for our members undergoing treatment related to a COVID-19 diagnosis, which covers the waiver of cost shares for COVID-19 treatment received through December 31, 2020.

May 26, 2020

Introducing lower cost Anthem Blue Cross Health Access Plans on June 1 in response to COVID-19 crisis

Beginning June 1, 2020, Anthem Blue Cross (Anthem) is introducing our Anthem Health Access Plans for certain large group employers currently enrolled in our commercial lines of business only.

Articles Recent

Title	Publication	Category	Date
Webinar: How to Leverage Telehealth to Care for Behavioral Health Patients during COVID-19 and Beyond Attend this free webinar to assist Behavioral Health providers in maximizing the telehealth experience.	COVID-19 Information	Behavioral Health	Jun 2, 2020
A special thank you to Care Providers Thank you for your tireless efforts in keeping our country healthy. For all you do, we would like to share a message of our gratitude.	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Anthem Blue Cross introduces lower cost Anthem Health Access Plans on June 1 in response to COVID-19 crisis	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Availity portal notification center	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Commercial Risk Adjustment program update: Retrospective program begins; prospective program continues	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Quality Corner: CPT® Category II Codes: Collaborating for enhanced patient care	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Contracted provider claim escalation process	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Anthem Blue Cross provider directory and provider data updates	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Easily update provider demographics with the online Provider Maintenance Form	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Provider Education seminars, webinars, workshops and more!	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Sign-up now for our Provider News today at no charge!	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Network leasing arrangements	June 2020 Anthem Blue Cross Provider News - California	Administrative	Jun 1, 2020
Follow-up after hospitalization for Mental Illness	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Anthem Blue Cross enhances process for submitting behavioral health authorizations now available	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Contracted provider dispute resolution	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Network relations teams aren’t the same, where to go with questions	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Commercial behavioral health provider data updates	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Practice status: Open or closed	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Forms make practice changes easy	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Network leasing arrangements are online	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Stay “in the know” at no charge!	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Misrouted protected health information	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Behavioral health timely access regulations and language assistance program	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Clinical practice and preventive health guidelines available on the web	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Anthem Blue Cross’ member rights and responsibilities	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Release of medical records	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Pharmacy information available online	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Anthem Blue Cross’ Language Assistance Program: No interpreter? No problem!	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Member grievance process and forms must be made available upon request at behavioral health provider offices	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
New digital provider enrollment application for behavioral health	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Overlapping service areas	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
Where and how to submit BlueCard® claims	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
BlueCard® Program quick tips	June 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Jun 1, 2020
CVS Specialty, Anthem’s designated specialty pharmacy	June 2020 Anthem Blue Cross Provider News - California	Pharmacy	Jun 1, 2020
Pharmacy information available on anthem.com/ca	June 2020 Anthem Blue Cross Provider News - California	Pharmacy	Jun 1, 2020
Transition to AIM Rehabilitative Services Clinical Appropriateness Guidelines	June 2020 Anthem Blue Cross Provider News - California	Medical Policy & Clinical Guidelines	Jun 1, 2020
Medical policies and clinical utilization management guidelines update	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Modifier use reminders	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Acquisition of Beacon Health Options	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
MCG care guidelines: 24 Edition	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Coding spotlight: Provider’s guide to code social determinants of health	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Follow-up after hospitalization for mental illness	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Complex case management program	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Important information about utilization management	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Members’ Rights and Responsibilities Statement	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
CVS Specialty: Our designated specialty pharmacy	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Resources supporting our providers during COVID-19	June 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	Jun 1, 2020
Anthem Blue Cross (Anthem) working with Optum to collect medical records for risk adjustment	June 2020 Anthem Blue Cross Provider News - California	Medicare	Jun 1, 2020
2020 Medicare risk adjustment provider trainings	June 2020 Anthem Blue Cross Provider News - California	Medicare	Jun 1, 2020
Diabetes HbA1c < 8 HEDIS guidance	June 2020 Anthem Blue Cross Provider News - California	Medicare	Jun 1, 2020
MCG care guidelines: 24th Edition	June 2020 Anthem Blue Cross Provider News - California	Cal MediConnect	Jun 1, 2020
Updates to AIM Sleep Disorder Management clinical appropriateness guideline	June 2020 Anthem Blue Cross Provider News - California	Cal MediConnect	Jun 1, 2020
Anthem Blue Cross Waives Cost Share for COVID-19 Treatment (updated May 29, 2020) Effective April 1, we expanded coverage for our members undergoing treatment related to a COVID-19 diagnosis, which covers the waiver of cost shares for COVID-19 treatment received through December 31, 2020.	COVID-19 Information	Administrative	May 29, 2020
Introducing lower cost Anthem Blue Cross Health Access Plans on June 1 in response to COVID-19 crisis Beginning June 1, 2020, Anthem Blue Cross (Anthem) is introducing our Anthem Health Access Plans for certain large group employers currently enrolled in our commercial lines of business only.	COVID-19 Information	Administrative	May 26, 2020
Information from Anthem for Care Providers About COVID-19 (Updated May 19, 2020) FAQs include the latest information about COVID-19 testing, cost share waivers, telehealth and telephonic care, coding guidelines, and more.	COVID-19 Information	Administrative	May 19, 2020
Important update and clarity regarding National Medical Funding Services	COVID-19 Information	Administrative	May 8, 2020
Now available Anthem Blue Cross’ new Digital Enrollment application for Behavioral Health	May 2020 Anthem Blue Cross Provider News - California	Behavioral Health	May 1, 2020
Information from Anthem for Care Providers about COVID-19	May 2020 Anthem Blue Cross Provider News - California	Administrative	May 1, 2020
Anthem Worker’s Compensation offering telehealth	May 2020 Anthem Blue Cross Provider News - California	Administrative	May 1, 2020
Where to mail Anthem Blue Cross Stop Loss claims	May 2020 Anthem Blue Cross Provider News - California	Administrative	May 1, 2020
Member grievance process and forms must be made available upon request at provider offices	May 2020 Anthem Blue Cross Provider News - California	Administrative	May 1, 2020
Diabetes HbA1c testing is essential - coding the CPT II codes correctly can improve HEDIS results	May 2020 Anthem Blue Cross Provider News - California	Administrative	May 1, 2020
Commercial Risk Adjustment prospective program update: Assessing your patients for risk adjustable conditions	May 2020 Anthem Blue Cross Provider News - California	Administrative	May 1, 2020
Reminder about System Update	May 2020 Anthem Blue Cross Provider News - California	Reimbursement Policies	May 1, 2020
Updates to AIM Musculoskeletal Program Joint Surgery Clinical Approrpriateness Guidelines	May 2020 Anthem Blue Cross Provider News - California	Medical Policy & Clinical Guidelines	May 1, 2020
Reimbursement policy update: unlisted, unspecified or miscellaneous codes Policy 06-004, effective 08/01/20	May 2020 Anthem Blue Cross Provider News - California	Medicare	May 1, 2020
New behavioral health Medicare Advantage individual and group retiree solutions provider fax	May 2020 Anthem Blue Cross Provider News - California	Medicare	May 1, 2020
Prior authorization requirements	May 2020 Anthem Blue Cross Provider News - California	Medicare	May 1, 2020
Multi-dose packaging	May 2020 Anthem Blue Cross Provider News - California	Medicare	May 1, 2020
Reimbursement policy update: Unlisted, unspecified or miscellaneous codes Policy 06-004, effective 08/01/20	May 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	May 1, 2020
Health education and cultural & linguistics update	May 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	May 1, 2020
Tobacco cessation requirements update	May 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	May 1, 2020
Electronic stay healthy assessment tool update	May 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	May 1, 2020
Diabetes prevention program	May 2020 Anthem Blue Cross Provider News - California	Medi-Cal Managed Care	May 1, 2020
Webinar recording now available for network providers on SBA loans and other federal relief programs in response to COVID-19 (Updated May 1, 2020) Anthem hosted a provider webinar to share information and resources with its network providers regarding opportunities providers have to access loans through the U.S Small Business Administration (SBA) and other federal programs in response to the economic impact of COVID-19. Access the webinar recording using the password “health” to learn more about federal financial relief for providers.	COVID-19 Information	Administrative	May 1, 2020
COVID-19 Update: Guidance for telehealth (audio + video) and telephonic-only care for Behavioral Health services (Updated April 17, 2020) We’ve updated FAQs with additional details about how behavioral health providers can utilize and be compensated for telehealth (audio + video) and telephonic-only care with their patients.	COVID-19 Information	Administrative	Apr 17, 2020
Federal Resources Available for Care Providers and Employers in the Federal CARES Act During the COVID-19 crisis, care providers are working to keep the country running while navigating the financial impact it is having on them. To help care providers navigate the resources available to them Anthem Blue Cross has compiled information on programs we have learned about that could provide additional financial relief during this crisis.	COVID-19 Information	Administrative	Apr 15, 2020
Anthem Blue Cross to delay most April 1, 2020, formulary list updates for commercial health plan pharmacy benefit	April 2020 Anthem Blue Cross Provider News - California	Pharmacy	Apr 1, 2020
Delay of Applied Behavior Analysis rates change	April 2020 Anthem Blue Cross Provider News - California	Behavioral Health	Apr 1, 2020
Anthem acquires Beacon Health Options	April 2020 Anthem Blue Cross Provider News - California	Administrative	Apr 1, 2020
Provider transparency update	April 2020 Anthem Blue Cross Provider News - California	Administrative	Apr 1, 2020
Anthem Blue Cross cost transparency	April 2020 Anthem Blue Cross Provider News - California	Administrative	Apr 1, 2020
Join today! Subscribe to the Anthem Marketplace for Workers’ Compensation	April 2020 Anthem Blue Cross Provider News - California	Administrative	Apr 1, 2020
Patient360 Enhancement for medical providers	April 2020 Anthem Blue Cross Provider News - California	Administrative	Apr 1, 2020
Anthem Blue Cross continues focus on updates to our public provider website	April 2020 Anthem Blue Cross Provider News - California	Administrative	Apr 1, 2020

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