Administrative Digital SolutionsCommercialMedicare AdvantageMedicaidJuly 1, 2025

Streamlining behavioral health authorizations via Availity Essentials

Beginning August 1, 2025, save time and speed up care by submitting behavioral health (BH) authorizations through Availity Essentials at https://Availity.com. 

Accessing Availity Essentials for authorizations is easy

Ask your organization’s Availity Essentials administrator to ensure you have the Authorization role assignment so you can access the application. Then, log in at https://Availity.com, select Authorizations and Referrals, and navigate to the Patient Registration tab. If you do not already have an Availity Essentials account, you can create one at https://Availity.com.

Contact us

Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status, and more. To access Availity Essentials, go to https://Availity.com and select the appropriate payer space tile from the drop‑down. Then, select Chat with Payer and complete the pre‑chat form to start your chat.

For additional support, visit the Contact Us section of our provider website for the appropriate contact.

Anthem Blue Cross is the trade name of Blue Cross of California. Anthem BC Health Insurance Company is the trade name of Anthem Insurance Companies, Inc. Anthem Blue Cross, Anthem Blue Cross Life and Health Insurance Company, Anthem BC Health Insurance Company, and Blue Cross of California Partnership Plan, Inc. are independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

Blue Cross of California is contracted with L.A. Care Health Plan to provide Medi-Cal Managed Care services in Los Angeles County.

AZWP-CR-084324-25, CABC-CDCRCM-084325-25, DCWP-CD-084326-25, LAHB-CDCR-084331-25, MAWP-CM-084332-25, MEBCBS-CRCM-084333-25, CPN83621, NJWP-CDCR-084337-25, NVBCBS-CDCRCM-084338-25, NYBCBS-CDCRCM-084339-25, OHBCBS-CDCRCM-084341-25, VABCBS-CDCRCM-084344-25, WAWP-CDCR-084345-25, WIBCBS-CDCRCM-084346-25, MOHB-CDCR-084334-25

PUBLICATIONS: July 2025 Provider Newsletter