Review your online provider directory information

Please review your online provider directory information on a regular basis to ensure that it’s correct. Access your online provider directory information by visiting our California provider homepage. At the top, select Find Care. Review your information and let us know if any of your directory information has changed.

Updating your information

Anthem uses the Provider Data Management (PDM) application in Availity Essentials to update your care provider or facility data. Using Availity’s PDM capability meets the quarterly attestation requirement to validate care provider demographic data set by the Consolidated Appropriations Act (CAA).

PDM features include:

• Updating care provider demographic information for all assigned payers in one location.
• Attesting to and managing current care provider demographic information using directory verification or roster submission.
• Monitoring submitted demographic updates in real-time with a digital dashboard when roster option is used.
• Reviewing the history of previously verified data.

Accessing the PDM application

To begin using PDM, log on to Availity and select My Providers > Provider Data Management. Administrators will automatically be granted access to PDM. Additional staff may be given access to PDM by an administrator. To find your administrator, go to My Account Dashboard > My Account > Organization(s) > Administrator Information.

PDM training is available

From the Availity Essentials homepage, go to Help & Training > Find Help to locate articles and step-by-step guides. Search for provider data management and select the resulting link.

Listen to the recording of our roster automation template and rules of engagement training (on24.com) on our provider learning hub.

Not registered for Availity yet?

If you aren’t registered to use Availity Essentials, signing up is easy and secure. There is no cost for care providers to register or to use any of our digital applications. Start by going to Availity > New to Availity > Get Started at the top of the homepage to access the registration page. If you have more than one tax ID number (TIN), please ensure that you have registered all TINs associated with your account.

If you have questions regarding registration, reach out to Availity Client Services at 800-AVAILITY (800-282-4548).