CommercialMedicaidMay 31, 2023
Expedited Grievances
This communication applies to Commercial and Medicaid plans from Anthem Blue Cross (Anthem) in California.
Anthem knows that requests for expedited grievances can’t wait. To ensure we process your expedited grievance as quickly as possible, please fax to:
- For Medi-Cal Managed Care members — 866-387-2968
- For Commercial plan members — 855-211-3699
- For Commercial behavioral health — 877-487-7394
- For Dental or Vision — 855-273-2689
As a reminder, expedited grievances are pre-service or concurrent requests for which a delay may cause an imminent and serious threat to the health of the member, including but not limited to severe pain; potential loss of life, limb, or major bodily function; or delay of end-of-life care and treatment.
CABC-CDCM-022008-23
PUBLICATIONS: June 2023 Provider Newsletter
To view this article online:
Visit https://providernews.anthem.com/california/articles/expedited-grievances-2-13266
Or scan this QR code with your phone