AdministrativeCommercialNovember 30, 2019

Easily update provider demographics with the online Provider Maintenance form

Anthem Blue Cross (Anthem) providers should now submit changes to their practice profile using our online Provider Maintenance Form.  

Online update options include: add an address location, name change, tax ID changes, provider leaving a group or a single location, phone/fax numbers, closing a practice location, etc. Visit the Provider Maintenance Form landing page to review more.

The new online form can be found the redesigned provider site www.anthem.com/ca, select the Providers tab then select Provider Maintenance Form in the sub bullets. In addition, the Provider Maintenance Form can be accessed through the Availity Web Portal by selecting California> Payer Spaces-Anthem Blue Cross> Resources tab >Provider Maintenance Form.

Important information about updating your practice profile:

  • Change request should be submitted using the online Provider Maintenance Form
  • Submit the change request online. No need to print, complete and mail, fax or email demographic updates
  • You will receive an auto-reply e-mail acknowledging receipt of your request and another email when your submission has been processed
  • For change(s) that require submission of an updated IRS Form w-9 or other documentation, attach them to the form prior to submitting
  • Change request should be submitted with advance notice
  • Contractual agreement guidelines may supersede effective date of request

 

You can check your directory listing on the Anthem Blue Cross: “Find a Doctor tool”. The Find a Doctor tool at Anthem is used by consumers, members, brokers, and providers to identify in-network physicians and other health care providers supporting member health plans. To ensure Anthem has the most current and accurate information, please take a moment to access the Find A Doctor tool (www.anthem.com/ca, select the Providers tab, then select the Find A Doctor in the sub bullets) and review how you and your practice are being displayed.