BlueCard Program quick tips

The BlueCard^® Program provides a valuable service that lets you file all claims for members from other Blue Plans with Anthem Blue Cross (Anthem).

Here are some key points to remember:

• Always request a current ID card from the member and make a copy of the front and back of the member’s identification (ID) card.
• Look for the three-character prefix that precedes the member’s ID number on the ID card. It is critical for confirming membership and coverage.
• Call BlueCard^® Eligibility at 800-676-BLUE (2583) toll free to verify the patient’s membership and coverage or submit an electronic HIPAA 270 transaction (eligibility) to Anthem.
• Submit the claim to Anthem. Always include the patient’s complete identification number, which includes the three-character prefix.
• For claims inquiries, contact Anthem.