Administrative Digital SolutionsCommercialMedicare AdvantageBadgerCare Plus and Medicaid SSI ProgramsJuly 1, 2025

Streamlining behavioral health authorizations via Availity Essentials

Beginning August 1, 2025, save time and speed up care by submitting behavioral health (BH) authorizations through Availity Essentials at https://Availity.com. 

Accessing Availity Essentials for authorizations is easy

Ask your organization’s Availity Essentials administrator to ensure you have the Authorization role assignment so you can access the application. Then, log in at https://Availity.com, select Authorizations and Referrals, and navigate to the Patient Registration tab. If you do not already have an Availity Essentials account, you can create one at https://Availity.com.

Contact us

Availity Chat with Payer is available during normal business hours. Get answers to your questions about eligibility, benefits, authorizations, claims status, and more. To access Availity Essentials, go to https://Availity.com and select the appropriate payer space tile from the drop‑down. Then, select Chat with Payer and complete the pre‑chat form to start your chat.

For additional support, visit the Contact Us section of our provider website for the appropriate contact.

Anthem Blue Cross and Blue Shield is the trade name of Blue Cross Blue Shield of Wisconsin (BCBSWI), Compcare Health Services Insurance Corporation (Compcare), and Wisconsin Collaborative Insurance Company (WCIC). BCBSWI underwrites or administers PPO and indemnity policies and underwrites the out of network benefits in POS policies offered by Compcare or WCIC; Compcare underwrites or administers HMO or POS policies; WCIC underwrites or administers Well Priority HMO or POS policies. Independent licensee(s) of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

AZWP-CR-084324-25, CABC-CDCRCM-084325-25, DCWP-CD-084326-25, LAHB-CDCR-084331-25, MAWP-CM-084332-25, MEBCBS-CRCM-084333-25, CPN83621, NJWP-CDCR-084337-25, NVBCBS-CDCRCM-084338-25, NYBCBS-CDCRCM-084339-25, OHBCBS-CDCRCM-084341-25, VABCBS-CDCRCM-084344-25, WAWP-CDCR-084345-25, WIBCBS-CDCRCM-084346-25, MOHB-CDCR-084334-25

PUBLICATIONS: July 2025 Provider Newsletter