CommercialAugust 1, 2019
REMINDER: Changes to the process for Medical Non-Oncology Specialty Drug reviews effective June 15, 2019
In the June newsletter we announced the transition of the medical non-oncology specialty drug review process from AIM Specialty Health® (AIM) to Anthem Blue Cross and Blue Shield (Anthem)’s medical specialty drug review team, effective June 15, 2019. Here’s a reminder of the changes.
What has changed?
- Beginning June 15, 2019 all requests, regardless of service date, providers need to submit a new prior authorization request by contacting Anthem’s medical specialty drug review team:
- o by phone at 1-833-293-0659 or
- o by fax at 1-888-223-0550 or
- o Online access at Availity.com available 24/7.
- All inquiries about an existing request (initially submitted to AIM or Anthem), peer-to-peer review, or reconsideration are being managed by Anthem’s medical specialty drug review team.
What has not changed?
- AIM continues to be responsible for performing medical oncology drug reviews for existing commercial medical benefit for our employer group business.
- Clinical criteria for medical non-oncology specialty drugs continues to reside on the Clinical Criteria page on anthem.com
- Post Service Clinical Coverage Reviews and Grievance and Appeals process and teams have not changed.
Here is a summary of the medical specialty drug changes, beginning June 15, 2019:
Action |
Contact |
Submit a new prior authorization request for medical specialty drug reviews |
Call Anthem at 1-833-293-0659 OR Fax us at 1-888-223-0550 for OR Access online at www.availity.com available 24/7 |
Inquire about an existing request (initially submitted to AIM or Anthem), peer-to-peer review, or reconsideration |
Call Anthem at 1-833-293-0659 |
PUBLICATIONS: August 2019 Anthem Provider News - Wisconsin
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