Reminder: AIM prior authorization phone number change for Medicare

AIM Specialty Health®* (AIM) created new contact center phone numbers for Medicare providers to call for prior authorization requests. The new phone numbers are listed below.

 

Note: The old number is not available for requests after August 15, 2022, so please use this new number to submit new prior authorization AIM requests.

 

Market	New number
Indiana	833-342-1252
Kentucky	833-404-1677
Missouri	833-775-1956
Ohio	833-419-2143
Wisconsin	833-775-1959

 

As always, the best way to reach AIM is to use the ProviderPortal^SM. It is:

• Self-service.
• Available 24/7.
• Customizable with physician information.
• Easy to use and allows real-time determinations.

 

The ProviderPortal is a fast and efficient way to start a case. It also allows your team to:

• Check order status and view order history.
• Print/save PDF of order summary.
• Use multiple staff members to enter/view the practice’s orders.
• Increase payment certainty.
• Reference desk training and tutorials, including clinical criteria and CPT® lists.

 

If not already registered, your first step is to register your practice in the ProviderPortal^SM.

 

* AIM Specialty Health is an independent company providing some utilization review services on behalf of Anthem Blue Cross and Blue Shield

 

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