Provider contract notifications via Availity Essentials

Anthem Blue Cross and Blue Shield and its affiliate HealthKeepers, Inc. will notify you by mail of an upcoming provider contract amendment, which includes a statewide fee schedule update, on November 26, 2024. On that date, log on to Availity Essentials to select the Provider Online Reporting application to securely access and download a digital copy of the amendment documents.

Only authorized users in your practice or facility can view the confidential contract amendments using Provider Online Reporting. Authorization must be obtained through your Availity administrator if you do not currently have access. For easy reference, below is the information needed for getting started with Provider Contract and Fee Schedule Notifications. 

Provider online reporting reference guide: how to get started

Provider Online Reporting is found on Availity.com. This is where you can access the updated fee schedule. Below is a recap of the application and instructions on how to sign up and access notifications. We suggest Google Chrome as your internet browser.

For Availity administrators: how to assign access

If your organization is not currently registered with Availity Essentials, go to Availity.com and select Register to complete the online application.

As an administrator, you must take the following steps to assign access to Provider Online Reporting:

• Assign the user role of Provider Online Reporting to your Availity Essentials access.
• Select Payer Spaces in the top menu bar and choose the payer tile that corresponds to the market.
• First-time users accessing Payer Spaces will be asked to accept a Terms of Use Agreement. The agreement will appear for users once every year.
• On the Applications tab, select Provider Online Reporting.
• Select Organization and then select Submit.
• On the Welcome to Provider Online Reporting page, select Register/Maintain Organization.
• Select Register Tax ID(s) for the applicable program to register the tax IDs.
• A pop-up window will display all tax IDs that must be registered for the program. Mark the box for each tax ID to be registered and select Save.
• Tax ID registration has now been successfully completed. Notice that after the registration has been completed, the status has changed from Register Tax ID(s) to Edit Tax ID(s).

For users: how to navigate to the report

Take the following steps to navigate to the report:

• Log in to Availity.com.
• Select Payer Spaces in the top menu bar.
• Select the payer tile that corresponds to your market.
• Accept the Terms of Use Agreement (once every year).
• On the Applications tab, select Provider Online Reporting.
• Select Organization and then select Submit.
• Select Report Search. Choose the type of report, then launch your program’s reporting application.

The Welcome to Provider Online Reporting webpage will open. This page lists all the organization’s eligible programs. Use the navigation options on the left-hand side of the page to move within the tool.

The Programs page provides a description about the program in which your organization participates and includes any applicable documents related to your program. Select a program using the dropdown menu.

 The Report Search page launches the corresponding reporting application for your program. Select the appropriate program from the dropdown menu. 

Helpful tip

Add Provider Online Reporting to My Favorites for quick access on Availity.com:

• Log on to Availity.com.
• Select Payer Spaces in the top menu bar.
• Select the payer tile that corresponds to your market.
• On the Applications tab, select the heart icon next to Provider Online Reporting. The heart will turn red.
• Provider Online Reporting will now appear at the top under My Favorites.

For assistance:

Visit the Custom Learning Center in Payer Spaces to view Provider Online Reporting user guides.

• If you have questions regarding Availity Essentials, contact Availity Client Services at
  800-282-4548.
• If you have questions about Provider Online Reporting, use the Contact Us section on the application.
• If you have other questions, reference the number on the back of the member ID card for Provider Services.