Prior authorization requirement changes 

Effective August 1, 2024, prior authorization (PA) requirements will change for the following code(s). The medical code(s) listed below will require PA by HealthKeepers, Inc. for Anthem HealthKeepers Plus members. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services guidelines, including definitions and specific contract provisions/exclusions take precedence over these PA rules and must be considered first when determining coverage. Non-compliance with new requirements may result in denied claims.

Prior authorization requirements will be added for the following code(s):

To request PA, you may use one of the following methods:

• Web: Once logged in to Availity Essentials at Availity.com.
• Fax: 800-964-3627
• Phone: 800-901-0020

Not all PA requirements are listed here. Detailed PA requirements are available to providers on providers.anthem.com/va on the Resources tab or for contracted providers by accessing Availity.com. Providers may also call Provider Services at 800-901-0020 for assistance with PA requirements.