Prepare for the Consolidated Appropriations Act: Keep your provider directory information current

The Consolidated Appropriations Act (CAA) effective January 1, 2022, contains a provision that requires online provider directory information be reviewed and updated (if needed) at least every 90 days. We are asking you to review your online provider directory information to help ensure members enrolled in health benefit plans offered by Anthem Blue Cross and Blue Shield and our affiliate HealthKeepers, Inc. can locate the most current information for in-network providers and facilities.

 

You can help us ensure your online provider directory information is current by:

 

• Reviewing your online provider directory information on a regular basis to ensure it is correct. You can check your directory listing on Anthem’s Find Care Consumers, members, brokers, and providers use the Find Care tool to identify in-network physicians and other healthcare providers supporting member health plans. To ensure we have your most current and accurate information, please take a moment to access Find Care. Go to anthem.com, select Providers, then under Provider Overview, choose Find Care.

 

• Submitting updates and corrections to your directory information by using our online Provider Maintenance Form. Online update options include:

 

Add/change an address location

Name change

Taxpayer identification number changes

Provider leaving a group or a single location

Phone/fax number changes

Closing a practice location

 

Once you submit the Provider Maintenance Form, you will receive an email acknowledging receipt of your request. Visit the Provider Maintenance Form landing page for Virginia for complete instructions.

 

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