P.O. boxes on claims communication

Effective March 1, 2019, please be advised that we will no longer accept Anthem HealthKeepers Plus provider claims with a P.O. Box listed as the address in block 33 on the CMS-1500 Claim Form for professional providers. Please ensure that only the street address is noted on claims prior to submission. This edit will be applied to all Anthem HealthKeepers Plus, Commonwealth Coordinated Care Plus (Anthem CCC Plus) and Medallion claims.