Education & TrainingAnthem Blue Cross and Blue Shield | Medicare AdvantageHealthKeepers, Inc. | Anthem HealthKeepers Plus Medicaid productsMay 20, 2025

Automated renewals for respite authorizations

Since May 16, 2025, we have been automatically renewing all existing respite authorizations for Dual Eligible Special Needs Plan (DSNP) members for the new fiscal year, from July 2025 through June 2026. We will complete renewal authorizations by June 6, 2025. No action is needed from care providers, and there will be no impact on members’ care.

If you have questions about this communication, please contact Provider Services via the number on the back of our member ID card.

Anthem HealthKeepers Plus, offered by HealthKeepers, Inc., is a health plan that contracts with the Virginia Department of Medical Assistance Services to provide Medicaid benefits to enrollees. Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Virginia, Inc. Anthem Blue Cross and Blue Shield, and its affiliate HealthKeepers, Inc., serving all of Virginia except for the City of Fairfax, the Town of Vienna, and the area east of State Route 123, are independent licensees of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

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