Policy Updates Medical Policy & Clinical GuidelinesCommercialOctober 27, 2023

Notice of Material Amendments to Contract and/or Change to Prior Authorization Requirements

Transition to Carelon Medical Benefits Management, Inc. Genetic Testing Guidelines

Effective April 1, 2024, Anthem Blue Cross and Blue Shield will transition to the following Carelon Medical Benefits Management, Inc.* Genetic Testing guidelines to perform medical necessity/clinical appropriateness reviews for requested genetic tests. Applicable CPT® codes lists are included in each guideline linked below:

Prior authorization requirements remain the same. The requested services received on or after March 30, 2024, will be reviewed with the new Clinical Criteria.

As a reminder, ordering and servicing providers may submit prior authorization requests to Carelon Medical Benefits Management using the following:

  • Carelon Medical Benefits Management ProviderPortalSM directly at providerportal.com. Online access is available 24/7 to process orders in real-time and is the fastest and most convenient way to request authorization.

If you have questions related to guidelines, please contact Carelon Medical Benefits Management via email at MedicalBenefitsManagement.guidelines@Carelon.com. Additionally, you may access and download a copy of the current and upcoming guidelines here.

*Carelon Medical Benefits Management, Inc. is an independent company providing administrative support services on behalf of the health plan.

Anthem Blue Cross and Blue Shield is the trade name of Community Insurance Company. Independent licensee(s) of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

MULTI-BCBS-CM-038769-23-CPN38533

PUBLICATIONS: December 2023 Provider Newsletter