Precertification/prior authorization requirement changes

Effective June 1, 2025, precertification/prior authorization requirements will change for the following code(s). The medical code(s) listed below will require precertification/prior authorization by Anthem for Medicaid members. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services guidelines, including definitions and specific contract provisions/exclusions, take precedence over these precertification/prior authorization rules and must be considered first when determining coverage.

If the requirements are not met, these services may be deemed ineligible for payment. Providers may appeal online through Availity Essentials or by calling 844‑912‑1226 with additional information, which may include medical records.

Precertification/prior authorization requirements will be added for the following code(s):

To request precertification/prior authorization, you may use one of the following methods:

• Web: via Availity Essentials at https://Availity.com.
• Fax:
• Physical health: 877‑643‑0672
• Behavioral health: 866‑577‑2183
• Phone: 800‑601‑9935

Not all precertification/prior authorization requirements are listed here. Detailed precertification/prior authorization requirements are available to providers at https://providers.anthem.com/oh on the Resources tab or, for contracted providers, by accessing https://Availity.com. Providers may also call 844-912-1226 for help with precertification/prior authorization requirements.