New Sandata Mobile Connect app for EVV providers

A new Sandata Mobile Connect (SMC) application was released in app stores in July 2023 for electronic visit verification (EVV) care providers. This is an enhanced app with a focus on the end user experience. In addition to an updated look and feel that simplifies navigation, the update includes a simplified login process and efficient reset password process. For care providers using their own devices, the old app will be available until June 30, 2024. Between now and then, no updates will be available for the old app, so be sure to download the new one.

The new SMC app can be downloaded in either Android or Apple stores. Information on the new SMC app is available online at Sandata on Demand.

Please reach out to the Ohio Department of Medicaid at odmevv@sandata.com if you have EVV questions or suggestions for future EVV newsletter articles.

We continue to work towards identifying simplified ways to access care.