MedicaidJune 30, 2021
What Matters Most: Improving the Patient Experience
Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.
What Matters Most: Improving the Patient Experience is an online course for providers and office staff that addresses gaps in care and offers approaches to communication with patients. This course is available at no cost and is eligible for one CME credit by the American Academy of Family Physicians.
The What Matters Most training can be accessed at www.patientexptraining.com.
PUBLICATIONS: July 2021 Newsletter
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