Policy Updates Prior AuthorizationMedicaidDecember 19, 2023

Prior authorization requirement changes effective February 1, 2024

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Effective February 1, 2024, prior authorization (PA) requirements will change for the following codes. The medical codes listed below will require PA by Anthem for Medicaid members. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services guidelines, including definitions and specific contract provisions/exclusions take precedence over these PA rules and must be considered first when determining coverage. Non-compliance with new requirements may result in denied claims.

Prior authorization requirements will be added for the following codes:

Code

Description

20979

Low intensity ultrasound stimulation to aid bone healing, noninvasive (nonoperative)

A7025

High frequency chest wall oscillation system vest, replacement for use with patient owned equipment, each

To request PA, you may use one of the following methods:

  • Web: Once logged in to Availity at Availity.com.
  • Fax: 800-964-3627
  • Phone: 800-450-8753

Not all PA requirements are listed here. Detailed PA requirements are available to providers on https://providers.anthem.com/ny on the Resources tab or for contracted providers by accessing Availity.com. Providers may also call Provider Services at 800-450-8753 for assistance with PA requirements.

UM AROW A2023M0533

Empire BlueCross BlueShield HealthPlus is the trade name of HealthPlus HP, LLC, an independent licensee of the Blue Cross Blue Shield Association.

NYBCBS-CD-045407-23-CPN44255

PUBLICATIONS: January 2024 Provider Newsletter