State & FederalMedicaidApril 30, 2022

New Strategic Provider System implementation May 2022

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Strategic Provider System to launch in May

In May 2022, Empire BlueCross BlueShield HealthPlus (Empire) will replace the current data management system with the new and significantly improved Strategic Provider System (SPS). The SPS data portal will increase website data accuracy, transparency, and timeliness, creating an enhanced provider experience.

 

SPS offers robust support features that will improve the ability of Empire to match submitted claims, resulting in more accurate pricing and processing. The easy-to-use website will allow you to:

  • Digitally submit demographic data to one location.
  • Maintain, update, and verify demographic data using a single website.
  • Receive clear on-screen alerts and guidance as you maintain your data.
  • Obtain access to a simplified quick verification process that will allow you to complete required verifications online, eliminating the need to fax, email, or use separate online forms.
  • Receive periodic reminders to help you keep your information current.

 

What you need to do to get ready for the change

If already enrolled in Availity,* no further action is needed. If you are not enrolled, go to availity.com and select the orange Register button. Availity is a secure provider website where you can enjoy the convenience of digital transactions, including prior authorization and claims submission, as well as benefit and eligibility look-up.

 

* Availity, LLC is an independent company providing administrative support services on behalf of Empire BlueCross BlueShield HealthPlus.

NYE-NU-0379-21 March 2021

PUBLICATIONS: May 2022 Newsletter