State & FederalMedicare AdvantageDecember 31, 2018

Medicare Advantage member Explanation of Benefits redesigned

Beginning January 1, 2024, Empire became Anthem. This article, published under the former brand, now applies to Anthem.

Empire recently introduced a redesigned monthly Explanation of Benefits (EOB) to Medicare Advantage members.

 

The new EOB includes:

  • Personalized tips to help members save on health care expenses.

A preventive care checklist — to point out opportunities for screenings or other care.

Alerts when a claim needs immediate attention.

 

If you or your members have any questions about how to read the new EOB, please call the number on the back of the member ID card.