Corrected claim guidance for the Federal Employee Program^®

Our digital first approach enables providers to submit EDI corrected claims through Availity Essentials or the electronic data interchange (EDI).

Corrected claim guidance

When submitting a corrected claim, include all previous information along with any corrections or additions.

To correct a claim billed to us in error, submit the entire claim as a void/cancel. A new claim may be required if we identify missing or incorrect information based on the guidelines in the Claims Submission section. Providers will receive written or electronic notification indicating the missing data.

The provider manual at https://tinyurl.com/yn78xa8u offers guidance on submitting corrected claims, helping to prevent issues with reimbursement.