Quality Management information

The holiday season is approaching and HEDIS audits shortly thereafter. You will be receiving medical record requests and on-site visits for record retrieval from an analytics vendor for Anthem Blue Cross and Blue Shield Healthcare Solutions (Anthem).

 

If you haven’t already taken the continuing medical education Improving Your CAHPS, visit the training site at www.patientexptraining.com.

 

The health plan is offering clinic day events called Anthem Healthy Connections (AHC) Days that also assist in capturing last-minute members and help increase your HEDIS scores. For more information, call 702-228-1308.

 

HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).

CAHPS is a registered trademark of the Agency for Healthcare Research and Quality.