Botox update for Anthem Blue Cross and Blue Shield Healthcare Solutions members

Medicaid

Please note:

• This is not a change in member benefits. This is a change in the Botox vendor only.
• If the member is not using CVS* Specialty Pharmacy or IngenioRx* Specialty Pharmacy to obtain Botox, no action is needed.

 

For Botox managed under a member’s medical benefit

Effective January 1, 2022, you will need to buy this drug and bill Anthem Blue Cross and Blue Shield Healthcare Solutions.

 

If you have questions regarding a member’s medical specialty pharmacy benefits, call Provider Services at 844-396-2330.

 

For Botox managed under a member’s pharmacy benefit

Effective January 1, 2022, members who currently obtain Botox through IngenioRx Specialty Pharmacy using their pharmacy benefit must change to another in-network pharmacy that distributes Botox.

 

If you have questions regarding a member’s pharmacy benefit, call Pharmacy Member Services at 833-207-3116.

 

* CVS is an independent company providing pharmacy services on behalf of Anthem Blue Cross and Blue Shield Healthcare Solutions. IngenioRx, Inc. is an independent company providing pharmacy benefit management services on behalf of Anthem Blue Cross and Blue Shield Healthcare Solutions.

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