Reminder: EnrollSafe is available

Effective November 1, 2021, EnrollSafe is available as the electronic funds transfer (EFT) enrollment portal for providers participating with Anthem. CAQH Enrollhub is no longer offering EFT enrollment to new users.

 

CAQH Enrollhub is the only CAQH tool decommissioned. All other CAQH tools are not impacted.

 

EnrollSafe:  Secure and available 24-hours a day

If you need to change an EFT enrollment previously submitted through CAQH, or enroll a new bank account for EFT, visit the EnrollSafe portal at https://enrollsafe.payeehub.org and select “Register.”  Once you have completed registration, you’ll be directed through the EnrollSafe secure portal to the enrollment page.  There, you’ll provide the required information to receive direct payment deposits.  There is no fee to register for EFT via EnrollSafe.

 

Already enrolled in EFT through CAQH Enrollhub?

Please note if you’re already enrolled in EFT through CAQH Enrollhub, no action is needed.  Your EFT enrollment information is not changing as a result of the new enrollment hub.

 

If you ever need to make changes to your bank account, use EnrollSafe going forward to update your EFT bank account information.

 

We’re here to help – EFT and ERA registration and contact information

 

Type of transaction	How to register, update, or cancel	For registration related questions	To resolve issues after registration
EFT only	Use EnrollSafe	EnrollSafe help desk at 877-882-0384   Available Monday – Friday, 9 a.m. to 8 p.m. ET, except public and/or bank holidays.   Email: Support@payeehub.org	EnrollSafe help desk at 877-882-0384   Available Monday – Friday, 9 a.m. to 8 p.m. ET, except public and/or bank holidays.   Email: Support@payeehub.org
ERA (835) only	Use Availity	Availity Support: 800-282-4548	Availity Support: 800-282-4548   NOTE: Allow up to 10 business days for ERA enrollment processing.

 

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