AdministrativeAnthem Blue Cross and Blue Shield | CommercialDecember 1, 2024

Members’ Rights and Responsibilities

The delivery of quality healthcare requires cooperation between patients, their providers, and their healthcare benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Therefore, in line with our commitment to involve the health plan, participating practitioners, and members in our system, Anthem has adopted a Members’ Rights and Responsibilities statement.

The statement can be found on our website on the FAQ page. To access it, go to Anthem.com and select For Providers. From there, select Policies, Guidelines & Manuals under Provider Resources. Select your state and scroll down to Member Rights and Responsibilities under More Resources. Select the Read about member rights link. Then, under Laws and Rights that Protect You, select the question that says What are my rights as a member?

Practitioners may access the Federal Employee Plan (FEP) member portal at fepblue.org/memberrights to view the FEP Member Rights and Responsibilities statement.

Anthem Blue Cross and Blue Shield is the trade name of Anthem Health Plans of Maine, Inc. Independent licensee of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

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PUBLICATIONS: December 2024 Provider Newsletter