Quality ManagementMedicaidNovember 7, 2024

Provider: CAHPS awareness

The Consumer Assessment of Healthcare Providers and Systems® (CAHPS) is an annual standardized survey conducted anonymously by a third-party vendor (Center for the Study of Services) to assess a random sample of consumers' experiences with their health plan, their personal provider, and healthcare services.

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Anthem Blue Cross and Blue Shield Medicaid is the trade name of Anthem Kentucky Managed Care Plan, Inc., independent licensee of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

KYBCBS-CD-068368-24-CPN67980

ATTACHMENTS: Provider: CAHPS awareness (pdf - 0.08mb)

PUBLICATIONS: December 2024 Provider Newsletter