Administrative Digital SolutionsCommercialMedicare AdvantageHoosier Healthwise, Healthy Indiana Plan, Hoosier Care Connect, and Indiana PathWays for AgingMarch 5, 2024

Change Healthcare cybersecurity update – June 6, 2024

The FAQs in this article were updated as of June 6, 2024.

We are closely monitoring developments around the Change Healthcare cybersecurity event and how it will impact our customers and our care provider partners.

Our healthcare network teams are actively sharing questions from care providers to help us determine how we can support you during the remainder of this situation.

As a reminder, you can still use Availity Essentials to safely submit electronic transactions to our plan.

View an important update to the Frequently Asked Questions around timely filing requirements.

Anthem Blue Cross and Blue Shield is the trade name of Anthem Insurance Companies, Inc., independent licensee of the Blue Cross Blue Shield Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.

Providers who are contracted with Anthem Blue Cross and Blue Shield to serve Hoosier Healthwise, Healthy Indiana Plan and Hoosier Care Connect through an accountable care organization (ACO), participating medical group (PMG) or Independent Physician Association (IPA) are to follow guidelines and practices of the group. This includes but is not limited to authorization, covered benefits and services, and claims submittal. If you have questions, please contact your group administrator or your Anthem network representative.

MULTI-ALL-CDCRMMPCM-053095-24, MULTI-ALL-CDCRMMPCM-053096-24, MULTI-ALL-CDCRMMPCM-054775-24-SRS52561, MULTI-ALL-CDCRMMPCM-056155-24-SRS52561, MULTI-ALL-CDCRMMPCM-059020-24-SRS52561, MULTI-ALL-CDCRMMPCM-061147-24

ATTACHMENTS: Change Healthcare Cybersecurity Event Frequently Asked Questions - June 6, 2024 (pdf - 0.14mb)