Members’ Rights and Responsibilities

The delivery of quality health care requires cooperation between patients, their providers and their health care benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Therefore, in line with our commitment to involve the health plan, participating practitioners and members in our system, Anthem Blue Cross and Blue Shield has adopted a Members’ Rights and Responsibilities statement.

 

This information can be found on the Quality Improvement Standards page of our anthem.com/provider website. Practitioners may access the FEP member portal at fepblue.org/memberrights  to view the FEPDO Member Rights Statement.