Simplifying requests for additional information

In the months ahead, you will notice that our correspondence to you has changed. We’ve simplified our requests for additional information by providing exactly the information you need to know, enabling quicker claims processing and faster payments.

 

Enabling digital responses
Our new correspondence format includes the easiest, fastest, and most efficient way to return the information requested. We’ll provide you with instructions about how to submit the information digitally. Whether it is through the Claims & Payments application for resubmission or by using the Attachments application, it is all in one place and accessible by logging onto Availity.com.

 

Digital responses to our request for additional information is one of the ways we can work together to reduce the amount of time and expense associated with claims processing.

Become an Availity user today

If you aren’t registered to use Availity, signing up is easy and 100% secure. There is no cost for our providers to register or to use any of the digital applications including our correspondence to you. Start by logging onto Availity.com and selecting the Register icon at the top of the home screen or use this link to access the registration page.

 

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