EDI collaboration with Availity effective June 1, 2018

We recently moved into a strategic collaboration with Availity to serve as our designated EDI Gateway and E-solutions Service Desk. The following are points to be aware of with this change:

 

• Beginning June 1, 2018, you will be able to manage all changes and new setup requests for the electronic remittance advice (835) through the Availity Portal.
• To register or manage account changes for electronic funds transfers (EFT) only, please continue to use the EnrollHub at https://solutions.caqh.org
• If you submit your electronic transactions directly to us and have your own practice management software, Availity provides trading partner services and access to Portal tools through an easy setup experience.
• If you use a clearinghouse, they will work with Availity on your behalf.
• We are working with Availity to develop new ways to simplify how you manage claims and other administrative tasks online.

 

Next steps if you are a direct submitter:

 

Existing Availity Account	New Availity Account
Go to www.Availity.com, click LOGIN, and log in to your account.	If you are not registered for Availity, go to www.Availity.com and click the REGISTER button. Refer to this quick guide if you need help.
Under ‘My Providers’, click ‘Enrollments Center’.	Select the registration process that is appropriate to your organizational type.
Click ‘ERA Enrollment’ and follow the online instructions to complete and submit your enrollment.	Availity will send you follow-up emails with your login credentials and guidance for your next steps.
After submitting you’ll be notified by e-mail that enrollment is complete and start receiving 835’s through Availity. Please allow 5-10 business days for processing.	At this point you’ll be able to use all of the Availity benefits such as Claim Status, Eligibility, and now, EDI.

 

Key factors:

• You will be able to manage changes or new registrations for the electronic remittance advice (835) through your Availity Portal account beginning June 1, 2018. We encourage you to register with Availity to initiate the change to the Availity EDI Gateway.
• Together with Availity, we are committed to transparency with this change, and will emphasize the continuity of quality service to our trading partners.

 

We look forward to delivering a smooth transition to Availity for our EDI services. If you have any questions, please contact the E-Solutions service desk at 800-470-9630 or Availity at 800-AVAILITY (282-4548).