Submitting prior authorizations is getting easier

You may already be familiar with the Availity Authorization App because millions of providers are already using it for submitting prior authorizations for other payers. Anthem is eager to make it available to our providers, too. In September, you can begin using the same authorization app you use for other payers. We hope to make it easier than ever before to submit prior authorization requests to Anthem.

Current prior authorization app (ICR) is still available

If you need to refer to an authorization that was submitted through ICR, you will still have access to that information. We’ve developed a pathway for you to access your ICR dashboard. You will simply follow the prompts provided through the Availity Authorization App.

Innovation in progress

While we grow the Availity Authorization App to provide you with Anthem-specific information, we’ve provided access to ICR for:

• Appeals
• Behavioral health authorizations
• FEP authorizations
• Medical specialty Rx

Notices in the Availity Authorization App will guide you through the process for accessing ICR for Reserved Auth/Appeals functions.

Training is coming soon!

1277-0821-PN-CO