Colorado requires collection of diversity and cultural competency training

To remain compliant with Colorado Regulation 4-2-80, we are required to obtain data on providers and front-office staff who have completed cultural sensitivity and antibias training in 2023.

We have developed two options to collect the data: (1) your office can fill out an online survey; or (2) you can respond via the enclosed spreadsheet.

If you choose to complete the survey, you can access the survey through Check Market^® at https://s-us.chkmkt.com/n16vx or via the QR code provided at the end of this article. Please complete the survey by providing answers to the questions listed below. This survey needs to be completed by your providers and/or office staff and returned to us by June 15, 2024.

The following questions need to be answered by your providers and/or office staff and returned to us by June 15, 2024:

1. Practice name as indicated in your Anthem individual or group agreement
2. Group or individual NPI
3. Practice address
4. Type of training: cultural competency; antibias, health equity, etc.
5. Training provided by: Anthem, My Diverse Patients, CMS, other health plan, etc.
6. Course duration (in hours or days)
7. Number of providers who attended the training
8. Number of providers in the practice
9. Number of front office staff attended the training
10. Number of front office staff in practice
11. Date training completed
12. Certificate or continuing medical education (CME) awarded (Y/N)

If you choose to respond via the enclosed spreadsheet, please complete the spreadsheet and return to our mailbox, Coloradocontracting@anthem.com. In the email subject line, add 2023 Cultural Competency.

Training opportunities

For ongoing training, we offer e-learning experiences at our on-demand provider training hub, ON24^®. Visit the Provider Education and Training site and select My Diverse Patients. The current CME course, My Inclusive Practice — Improving Care for LGBTQIA+ Patients (offered by My Diverse Patients), is available any time to network providers and office staff.

Optional provider demographic data

Availity Essentials added the fields below to satisfy Colorado Regulation 4-2-80, adopted by the Division of Insurance of the Colorado Department of Regulatory Agencies.

Gender and disability fields added to type 1 provider information in Provider Data Management

When updating the general information about type 1 providers (individual providers/practitioners) in the Provider Data Management (PDM) application, you can now enter information in these fields:

• Gender at birth — When you tick the box for this field, you can select the provider's gender at birth.
• Provider gender identity — When you tick the box for this field, you can select the provider's gender identity. You can select multiple values.
• Provider sexual orientation — When you tick the box for this field, you can select the provider's sexual orientation. You can select multiple values.
• Provider disability — When you tick the box for this field, you can select Yes or No for questions that appear.

The demographic data will be used to improve racial health equity, reduce health disparities for covered persons who experience higher rates of health disparities and inequities, and provide aggregate information about the diversity of the providers in our network. This reporting will not include any personally identifiable information because it is reported in the aggregate.

To register for Availity Essentials

Signing up is easy and 100% secure. There is no cost for our providers to register or to use any of the digital applications. Visit Availity.com and select the Log in to Essentials button in the upper right to create a free account.

We appreciate your continued support and the care you provide to our members, your patients.

QR code to complete your survey about 2023 training as required by Colorado: