The Medical Attachment tool makes the process of submitting electronic documentation in support of a claim, simple and streamlined. We are now in the final stages of migration from the Medical Attachments link to the Attachments-New option.


What is happening to the current attachment tool?


  • The legacy tool will be retired soon* with access via Attachments-New option available now.
  • The history of the information you have previously submitted is still available on the legacy tool for now*.
  • Read only access to the history is in the final stages*


*Look for messaging on the legacy attachment tool for specific dates


How to assign access to utilize submitting solicited Medical Attachments for your office


Availity Administrator, complete these steps:


From My Account Dashboard, select Enrollments Center > Medical Attachments Setup, and complete the following sections:


  1. Select Application > choose Medical Attachments Registration
  2. Provider Management > select Organization from the drop-down.
    • Add NPIs and/or Tax IDs
  3. Assign user access by checking the box in front of the user’s name


Using the Medical Attachments tool


Availity User, complete these steps:


  1. Log in to
  2. Select Claims and Payments > Attachments-New > Send Attachment Tab
  3. Complete all required fields of the form
  4. Attach supporting documentation
  5. Submit


Need Training?


To access additional training for this Availity feature: Log into Availity.  Select Help & Training > Get Trained to open the Availity Learning Center (ALC) Catalog in a new browser tab. Search the Catalog by keyword (attachments) to find training demo and on-demand courses. Select Enroll to enroll for a course and then go to your Dashboard to access it any time.

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January 2020 Anthem Provider News and Important Updates - Colorado