Upcoming retirement planned for legacy Medical Attachment submission tool

The Medical Attachment tool makes the process of submitting electronic documentation in support of a claim, simple and streamlined. We are now in the final stages of migration from the Medical Attachments link to the Attachments-New option.

 

What is happening to the current attachment tool?

 

• The legacy tool will be retired soon* with access via Attachments-New option available now.
• The history of the information you have previously submitted is still available on the legacy tool for now*.
• Read only access to the history is in the final stages*

 

*Look for messaging on the legacy attachment tool for specific dates

 

How to assign access to utilize submitting solicited Medical Attachments for your office

 

Availity Administrator, complete these steps:

 

From My Account Dashboard, select Enrollments Center > Medical Attachments Setup, and complete the following sections:

 

1. Select Application > choose Medical Attachments Registration
2. Provider Management > select Organization from the drop-down.
   • Add NPIs and/or Tax IDs
3. Assign user access by checking the box in front of the user’s name

 

Using the Medical Attachments tool

 

Availity User, complete these steps:

 

1. Log in to availity.com
2. Select Claims and Payments > Attachments-New > Send Attachment Tab
3. Complete all required fields of the form
4. Attach supporting documentation
5. Submit

           

Need Training?

 

To access additional training for this Availity feature: Log into Availity.  Select Help & Training > Get Trained to open the Availity Learning Center (ALC) Catalog in a new browser tab. Search the Catalog by keyword (attachments) to find training demo and on-demand courses. Select Enroll to enroll for a course and then go to your Dashboard to access it any time.