Anthem Blue Cross participating providers are REQUIRED to acknowledge (annually) that Member Grievance and Appeals forms, a description of grievance procedures, and assistance in filing grievances are readily available at each contracted provider location(s).

 

To complete this year’s required attestation, due by December 17, 2021, please follow the steps below.

The process takes approximately five (5) minutes.  

1. Click on the survey questionnaire and attestation: https://s-us.chkmkt.com/?e=248515&d=e&h=3905F06913CF3D8&l=en.
2. Answer the questions and provide the information requested.
3. Complete the attestation and submit.

 

All pertinent information related to this requirement, including access to forms (in multiple languages) & procedures, is located on Anthem’s website at anthem.com/ca/forms.

1. Go to View by Topic and Select the drop-down menu.
2. Select Grievance & Appeals.
3. Select the desired resource link.

  

Provider may also choose to attest via Availity instead of the survey link attached above. Only one attestation is required.

To complete this year’s required attestation via Availity, due by December 17, 2021, please following the steps below.

The process takes approximately five (5) minutes.  

1. Log into Availity: https://www.availity.com/
2. Select Payer Spaces> Anthem Blue Cross.
3. On the landing page, select Access Your Custom Learning Center from the Applications.
4. Search (using keyword grievance) for the Member Grievance Form and Attestation.
5. Enroll and complete the attestation.

986-1121-EM-CA