Policy Updates Prior AuthorizationMedicaidMay 9, 2023

Prior authorization requirement changes effective August 1, 2023

Effective August 1, 2023, prior authorization (PA) requirements will change for the following code(s). The medical code(s) listed below will require PA by Anthem Blue Cross for Medicaid members. Federal and state law, as well as state contract language and Centers for Medicare & Medicaid Services guidelines, including definitions and specific contract provisions/exclusions take precedence over these PA rules and must be considered first when determining coverage. Non-compliance with new requirements may result in denied claims.

Prior authorization requirements will be added for the following code(s):

  97022

Application of a modality to 1 or more areas; whirlpool when used for foot care such as soaking and cleaning of feet

To request PA, you may use one of the following methods:

  • Web: Once logged in to Availity Essentials* at http://availity.com.
  • Fax: 800-754-4708
  • Phone: 888-831-2246 (Medi-Cal Managed Care) and 877-273-4193 (Medi-Cal Access Program/Major Risk Medical Insurance Program)

Not all PA requirements are listed here. Detailed PA requirements are available to providers on https://mediproviders.anthem.com/ca/pages/communications-updates.aspx on the Resources tab or for contracted providers by accessing Availity.com. Providers may also call one of our Medi-Cal Customer Care

Centers at 800-407-4627(outside L.A. Count) or 888-285-7801(inside L.A. County) for assistance with PA requirements.

UM AROW #4073

CABC-CD-021097-23-CPN20084