Help us better serve you.


Starting in October 2022, randomly selected providers will receive the annual Provider Satisfaction Survey. This survey is conducted through fax communication by our survey vendor Sutherland Healthcare Solutions. *


If you receive this survey, please take a few minutes to complete and respond to it.


Your responses will help us measure:

  • Your satisfaction with our referral/authorization process.
  • Your patients’ timely access to:
    • Urgent care.
    • Non-urgent specialty services.
    • Non-urgent ancillary diagnostic and treatment services.
    • Non-urgent healthcare.
  • Your patients’ access to the Anthem Blue Cross (Anthem) Language Assistance program.
  • Your satisfaction with Anthem’s interpreter services.


Please share your feedback to determine how we can better serve you and your patients.


Featured In:
October 2022 Anthem Blue Cross Provider News - California