After receiving your feedback, we expanded our server to meet your need to upload larger files to our digital attachment tool, through Availity. You can now upload files up to 100 megabytes, eliminating the need to mail or fax.

Use the attachment tool to upload:

  • Medical records
  • Itemized bills
  • Payment dispute
  • EOB
  • General correspondence
  • Consent forms


The digital attachment tool file size expansion is just one example of how Anthem Blue Cross is using digital technology to improve the healthcare experience, with a goal to save you valuable time.


Access the attachment tool through From the Claims & Payments header, select Attachments – New. For more information about how to setup electronic attachments, use the Getting Started Guide: Select Help & Training > Find Help and then the Attachments topic in Contents. Once logged on you can also access the Getting Started Guide.

You can also access Program Integrity attachment from the Custom Learning Center: Payer Spaces > Custom Learning Center > Electronic Medical Records.


Featured In:
May 2021 Anthem Blue Cross Provider News - California