In September 2020, Anthem Blue Cross (Anthem) mailed letters notifying our PPO professional providers about updates to Anthem’s reimbursement policies that will take effect on January 1, 2021.

The notice included a Summary of Professional Reimbursement Policies and Healthcare ClaimsXten and Edit Summary. Also, your office can easily access complete policies through the Availity portal.

If you are registered in Availity select Anthem Blue Cross in the Payer Spaces, then select Education and Reference Center.  Browse Administrative Support, then select Reimbursement Policies - Facility and Professional to view the reimbursement policies. If you are not registered for Availity, go to and select “Register” in the upper right hand corner to complete the registration process.

If you have any questions about these changes, please email Network Relations at


Featured In:
December 2020 Anthem Blue Cross Provider News - California