Timely receipt of medical claims for your patients, our members, helps our chronic condition care management programs work most effectively, and also plays a crucial role in our ability to share information to help you coordinate patient care. In an effort to simplify processes, improve efficiencies, and better support coordination of care, we changed all professional agreements to adopt a common time frame for the submission of claims to us. Notification was sent on June 21, 2019, to providers of applicable networks and contracts. 

Effective for all claims received by Anthem Blue Cross (Anthem) on or after October 1, 2019, all impacted contracts will require the submission of all professional claims within ninety (90) days of the date of service.  This means claims submitted on or after October 1, 2019, will be subject to a ninety (90) day timely filing requirement, and Anthem will refuse payment if submitted more than ninety (90) days after the date of service1.

If you have any questions, email our Network Relations staff at CAContractSupport@anthem.com.


1If Plan is the secondary payor, the ninety (90) day period will not begin until Provider receives notification of primary payor’s responsibility.

Featured In:
December 2019 Anthem Blue Cross Provider News - California