Release of medical records
Under federal law, members have the right to their records or to have them forwarded to an authorized person(s) on their behalf. A written request must be received before any information can be shared. Member privacy is very important to us and we must make every reasonable effort to keep it safe. Please adhere to terms of your Agreement and processes outlined in the Manual to maintain confidentiality of protected health information and records, comply with Anthem’s Privacy Notice, and associated Health Insurance Portability and Accountability (HIPAA) standards.
December 2019 Anthem Blue Cross Provider News - California