The Department of Health Care Services (DHCS) periodically communicates information regarding interpretations or changes in policy or procedures, federal or State law, and regulations that impact the delivery of Medi-Cal services. The information is communicated in the form of all-plan letters (APLs) and policy letters (PLs). Anthem Blue Cross has a responsibility to communicate the various changes to our contracted providers. Below are lists of the APLs and PLs that were published during the previous year.

For easy reference, please open the table attachment:  Regulatory Updates - Medical Managed Care Updates, August 2018

For copies of the APLs and PLs, please refer to the DHCS website at


If you have questions about this communication or need assistance with any other item, contact your local Medi-Cal Managed Care (Medi-Cal) Customer Care representative or call one of our Medi-Cal Customer Care Centers at 1-800-407-4627 (outside L.A. County) or
1-888-285-7801 (inside L.A. County).

Featured In:
August 2018 Anthem Blue Cross Provider Newsletter - California