Discharges against medical advice

This communication applies to the Medicaid and Medicare Advantage programs for Anthem Blue Cross (Anthem).

Anthem is pleased to announce a new provider tool to assist physicians in tracking patients who are discharged from the hospital against medical advice (AMA).

This new tool, available through Anthem’s online Availity* Portal, will allow physicians to sign up for admission discharge transfer (ADT) alerts as well as other useful alerts. Once the report is accessed, the discharge type field will show if an AMA event was identified. This will allow the primary care physician to reach out to the patient and schedule any follow-up care as soon as possible.

Anthem encourages the use of this new tool as well as the other reports available. If you are interested in learning more and/or obtaining additional information, please contact your Provider Experience representative.

ACA-NU-0379-21