Explore new enhancements to the Education and Reference Center
The Education and Reference Center (ERC) offers the Communication & Education section where you can find training materials, important policy information, commonly used forms and reference guides on Anthem’s proprietary tools. When you visit the ERC, you can efficiently navigate to all available electronic resources using only the Availity Portal.
The Communication & Education section includes two new categories to help make it easier for you to find what you need: Payer Spaces and Interactive Care Reviewer.
With an Availity log in you can easily view any new content added to the ERC. There is no additional role assignment needed.
Find the ERC on the Availity Portal under Payer Spaces > Anthem> Applications. If you are having trouble locating the Education and Reference Center, type Education and Reference Center in the Availity Search option located on the top navigation menu. Select the heart next to the application to save it to your Favorites.
October 2018 Anthem Blue Cross Provider Newsletter - California