This communication applies to the Commercial and Medicaid programs for Anthem Blue Cross (Anthem) in California.
Anthem knows that requests for expedited grievances can’t wait. To ensure we process your expedited grievance as quickly as possible, please fax to:
- For Medi-Cal Managed Care members — 866-387-2968
- For members of our Commercial plans — 855-211-3699
As a reminder, expedited grievances are pre-service or concurrent requests for which a delay may cause an imminent and serious threat to the health of the member; severe pain; potential loss of life, limb, or major bodily function; or delay of end-of-life care and treatment.
May 2022 Anthem Blue Cross Provider News - California