BlueCard Program quick tips

The BlueCard® Program provides a valuable service that lets you file all claims for members from other Blue Plans with Anthem Blue Cross (Anthem). Here are some key points to remember:

• Make a copy of the front and back of the member’s ID card.
• Look for the three-character prefix that precedes the member’s ID number on the ID card.
• Call BlueCard Eligibility at 1-800-676-BLUE (2583) to verify the patient’s membership and coverage or submit an electronic HIPAA 270 transaction (eligibility) to Anthem.
• Submit the claim to Anthem. Always include the patient’s complete identification number, which includes the three-character prefix.
• For claims inquiries, contact Anthem.

1474-1221-PN-CA