The BlueCard Program provides a valuable service that lets you file all claims for members from other Blue Plans with Anthem Blue Cross. Here are some key points to remember:

  • Make a copy of the front and back of the member’s ID card.
  • Look for the three-character prefix that precedes the member’s ID number on the ID card.
  • Call BlueCard Eligibility at 1-800-676-BLUE (2583) to verify the patient’s membership and coverage or submit an electronic HIPAA 270 transaction (eligibility) to Anthem Blue Cross.
  • Submit the claim to Anthem Blue Cross. Always include the patient’s complete identification number, which includes the three-character prefix.
  • For claims inquiries, contact Anthem Blue Cross.

Featured In:
December 2019 Anthem Blue Cross Provider News - California