State & FederalBadgerCare Plus and Medicaid SSI ProgramsAugust 1, 2022

We are here

Anthem Blue Cross and Blue Shield (Anthem) wants to grow and strengthen our relationships with you, our provider partners. We are looking for more ways to keep you in the loop and to work collaboratively with you, as needed, to ensure that you receive the necessary assistance and maintain satisfaction with Anthem. We would be happy to schedule a call with you to discuss any concerns, questions, or needs.

 

Have questions?

Your Anthem Provider Experience consultant is here to assist you.

Send an email to the Provider Experience team

 

Service

Phone number/email/mailing address

Demographic changes

· Demographic changes should be submitted using Anthem’s online Provider Maintenance Form

Contracting inquiries

·        Go to the Join our Network page for information

Precertification/inpatient admissions

· Online: https://www.availity.com*

· AIM Specialty Health®:* 833-342-1253

· Childrens Mercy Pediatric Care Network (CMPCN): 855-558-1443

Non-emergency medical transportation

866-907-1493

March Vision*

855-516-2724

DentaQuest*

· Member: 855-690-7800

· Provider: 855-558-1443

Public website

https://providers.anthem.com/wisconsin-provider/home

Secure website

https://www.availity.com

Electronic payment enrollment — CAQH

https://enrollsafe.payeehub.org/

Electronic payment services — ERA

· https://www.availity.com

Log in to Availity and select My Providers > Enrollment Center>ERA Enrollment

Health services

· Case Management (CM): 844-238-4048

· Disease Management (DM)/Population Health:
888-830-4300:

· Email: DM-PHP-Provider-Referrals@anthem.com

· 24-Hour nurse help line: 855-690-7800

Claims payment dispute and appeal

· Verbal: 855-558-1443

· Online: https://www.availity.com

· Written:

Payment Dispute Unit or Provider Appeals Unit

P.O. Box 61599

Virginia Beach, VA 23466-1599

Claims submission

· Availity: https://www.availity.com

· Paper:

Anthem Blue Cross and Blue Shield

P.O. Box 61010

Virginia Beach, VA 23466-1010

 

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PUBLICATIONS: August 2022 Anthem Provider News - Wisconsin